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FAQ'S
Which type of diamonds and metals do you offer?
At CDJ, we offer Jewelry made of 925 Silver, 18K Rose/White/Yellow Gold, 14K Rose/White/Yellow Gold, 10K Rose/White/Yellow Gold and Platinum with various colour platings as required by the clients. in Diamonds, We Offer more than 200 natural diamonds, Moissanite, Lab Grown diamond and Gemstones.
Can you manufacture my own custom designs or concepts of Jewelry ?
Yes, we offer full customisation of designs as required by our customer. A Customer can choose to either customize our existing designs or we can develop new designs from the scratch based on the design/concept provided by you. After receiving the image of design/ information we move on to CAD making and later to jewelry development step by step to make the Jewelry exactly as desired by you.
What is Order Processing?
Order processing is the time of preparation or process of your order. Order processing time is the time between confirmation of your design by you or clearance of your payment and shipping the order. It is usually of 1-2 Week.
What is the production time and delivery time required by you after design finalisation?
Based upon the quantity and designs you choose, It is usually 1-2 Week and may take up to 2 more days depends on the number of pending orders and the size of the orders. The delivery of your shipment usually takes 3 to 5 days upto your doorstep from the day of shipping. We do our best to ship out your package as soon as possible. Tracking information is given to customer within 48 hours after shipment.
Do you have any (MOQ) Minimum Order Quantity for a particular design I must order?
No, we have no any MOQ Minimum Order Quantity for a particular design. Welcome everybody in this world: manufacturers, distributors, wholesalers and retailers. We wish to produce high quality products using our expertise. But, If you order single design then price might be different from wholesale price.
Which kind of payment do you accept if i ordered by CDJ?
CDJ Jewelry accepts all major credit and debit cards, and we are glad to accept payment through verified user account services such as verified PayPal or WIRE Transfer(Bank Transfer). We offer 128-bit encryption to protect all information online.
Do you do laser engraving of company name /logo and Special words on Jewelry?
Yes, as a part of branding support for our buyer, we do laser engraving of Brand/ Company Name, Logo, special names etc. as desired by our clients, using the latest laser engraving machinery. we providing free engraving services.
How can I be sure of the quality of diamond that will be delivered to me?
CDJ jewelry ensures that the Diamonds you buy is what you receive. Diamonds you order are sorted by our highly experienced professional team. we follow highest quality control and inspection standards. Every finalized piece of Jewelry goes through strict checking and inspection at various check points to ensure the best possible quality delivery. Also, if you are ready to bear certification cost we can provide you certificate along with your purchased diamonds. However you don't have to go for certificate option if it affects your budget since we supply "SAME AS OUR PROMISSED QUALITY" whether you ask for certified or non-certified diamonds.
Is my Shipment Secure?
All our Jewelry products are securely packed to avoid any damage during transit. Please rest assured about safety of your beautiful jewelry when you order.
Do you ship worldwide and what is your international shipping policy?
Yes, We ship to Worlwide. we also provide Free Shipping in some of major countries. (USA / UK / Canada) Please note that buyer is responsible for any customs duties or taxes levied by international authorities. we suggests that you contact your country's local authorities to verify taxes and duties that apply before completing your purchase with us.
I need my order urgently! Can you get it delivered quickly?
We can definitely try to fullfill your order quickly.. for this you need to share your requirement by filling our "Custom Jewelry" or "Contact us" form and we will get back to you ASAP to let you know when is the earliest we can get your order delivered! it is also depends on the number of pending orders. We will ship it by express shipping service, so you will get your jewelry faster.